Your Wellness Journey is Personal.
Your Privacy, Protected.
At Vital Spindle, we understand that your health and wellness journey is deeply personal. That's why protecting your privacy and personal data is not just a policy, but a core tenet of our commitment to you. We're dedicated to transparency, security, and empowering you with control over your information.
This Privacy Policy outlines how Vital Spindle collects, uses, and protects your information, empowering your informed choices every step of the way.
Our Privacy Commitment to You
Vital Spindle is built on a foundation of trust and respect for your well-being. Our privacy practices are designed to be robust and transparent, ensuring your peace of mind as you engage with our comprehensive wellness programs, daily health insights, and community support. We adhere to industry best practices and legal standards to protect your sensitive data.
Core Privacy Principles
We operate on principles of data minimization, purpose limitation, and user consent. We collect only what is necessary, use it only for stated purposes, and always seek your clear permission.
Transparency & Accountability
Understand exactly how your data is handled. We are transparent about our processes and hold ourselves accountable for protecting your information.
User Control & Consent
You are in control. Manage your privacy settings, opt-in/out of communications, and understand your rights regarding your personal data at any time.
Continuous Improvement
Our privacy practices are regularly reviewed and updated to adapt to evolving regulations and the latest security advancements, ensuring ongoing protection.
What Information We Collect and Why
To provide personalized and effective wellness services, Vital Spindle collects specific types of information. We categorize this data to help you understand what we gather and the precise reasons behind it. Our goal is always to enhance your experience while upholding stringent privacy standards.
What we collect: Name, email address, phone number, physical address, date of birth.
Why we collect it: For account creation, service delivery, personalized communication, and ensuring age-appropriate content as Vital Spindle caters to adults over 35. This allows us to connect with you directly regarding your programs and provide support.
What we collect: Information you provide about your health goals, fitness levels, dietary preferences, and self-reported wellness progress. This may include health assessments, program feedback, and lifestyle details relevant to your personalized wellness plan.
Why we collect it: To customize wellness programs, offer relevant product suggestions, provide targeted blog content, and track your progress in a meaningful way. This data enables us to tailor our services to your unique needs, ensuring effective and safe recommendations under strict HIPAA-compliant guidelines for relevant health information.
What we collect: IP addresses, browser type, operating system, pages visited, time spent on pages, referral sources, and interactions with website features.
Why we collect it: To analyze website performance, understand user behavior, improve site functionality, and optimize content delivery. This aggregated, anonymized data helps us enhance your browsing experience, identify popular content, and refine our service offerings.
How We Protect Your Information
Your trust is paramount. Vital Spindle employs a multi-layered approach to ensure the security, integrity, and confidentiality of your personal and health information. We continuously invest in advanced security measures and rigorous protocols to shield your data from unauthorized access, loss, or disclosure.
Technical Safeguards:
- ✓ Encryption: All data transmitted to and from Vital Spindle platforms is secured using industry-standard TLS encryption. Sensitive data at rest is also encrypted.
- ✓ Secure Storage: Information is stored in secure, access-controlled data centers with advanced firewall protection and intrusion detection systems.
- ✓ Regular Audits: Independent security experts regularly audit our systems to identify and rectify potential vulnerabilities.
Administrative & Physical Safeguards:
- ✓ Staff Training: All Vital Spindle employees undergo mandatory, regular training on data privacy, security protocols, and responsible data handling.
- ✓ Access Control: Access to sensitive data is strictly limited to authorized personnel on a need-to-know basis, enforced by multi-factor authentication.
- ✓ Incident Response: We maintain robust incident response plans to swiftly address and mitigate any potential security breaches, with clear notification protocols.
Your Privacy Rights and Controls
At Vital Spindle, we believe you should have full command over your personal information. We empower you with clear, accessible tools and procedures to manage your data, assert your privacy rights, and tailor your experience to your preferences.
Access & Portability
You have the right to request a copy of the personal data we hold about you. Should you wish, we can provide this data in a structured, commonly used, and machine-readable format.
Request Your DataCorrection & Deletion
You can request corrections to inaccurate personal data or ask us to delete your personal data under certain conditions. Our team is ready to assist you in this process.
Update Your DataCommunication Preferences
Manage your subscription preferences for our newsletters, program updates, and promotional communications directly from your account settings or by using the unsubscribe link in our emails.
Manage PreferencesWithdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before its withdrawal.
Withdraw ConsentHave questions about our privacy practices or need assistance with your data? Please don't hesitate to reach out to our dedicated privacy team at [email protected] or call us at (512) 655-0812.